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Jitbit Helpdesk arrives bundled with free of charge iOS and Android mobile ticketing applications. They are exceptionally speedy even on gradual connections and feature all those wonderful enable desk characteristics. And, just like the desktop Model, they’re incredibly well created.
iOS application + Android app + Mobile Net UI - absolutely free mobile applications plus the cell-optimized web-UI that works on any display by way of a cellular browser.
The Jitterbit emblem beside the Harmony Portal menu is current on each and every website page and clicking it returns you into the Harmony landing page.
Stories using an option to export to Excel and CSV: resolution time, time of day distribution, response velocity, Kanban perspective and many other. And in many cases a customized report builder. Observe numerous buyer assistance metrics, evaluate your agents functionality etc.
Incredibly effective macro recorder Macro Recorder can discover photographs on the display, detect any time a window improvements It is posture and so on. Macro Recorder comes with whole Home windows-shell integration and scheduling. Macros could be edited While using the created-in entire-showcased editor.
Full list of options View the top-consumer guide as well as the set up docs for admins Helpdesk capabilities
Observe: To roll with these attributes, You will need the SaaS Edition because they have to have a further server for your Python code. But hey, on-premise consumers can nonetheless have a flavor with simple ChatGPT integration applying their own personal OpenAI API essential.
Join methods, automate workflows and create new purposes — all in an individual reduced-code integration platform.
You are able to manually Log off in the Harmony Portal. If you do not log out, the Harmony Portal will instantly log you out after 4 hours of inactivity. The 4 hours of inactivity is predicated around the consumer details stored with your browser's area storage.
Jitbit features the 2nd kind of IT assistance software program - an internet application that helps you to organize and jitabet app deal with assist tickets from clients and staff members.
Often called football, this sport delivers dynamic matches and many involving events. One of the offered solutions in the Jitabet app are:
We have also rewritten the "recommended KB content" module to utilize an area (as in "your knowledge is not shared with any person") Massive Language Model (LLM) to vectorize a ticket and Identify equivalent content material, which increases relevance substantially.
Fishing Online games It is an involving enjoyment, where by players really have to catch fish. Just about every fish has its personal multiplier. Here are several popular alternatives during the Jitabet app: