Categorizing and Tagging tickets - assign tickets to different types and assign default agents to groups.
The principle screen of the assistance desk application features a powerful grid displaying all the information on your own existing tickets. You can certainly kind and filter the requests, overview the current data and in some cases accomplish "bulk" functions without having leaving the web page.
Often called football, this Activity features dynamic matches and plenty of involving gatherings. Among the offered possibilities during the Jitabet application are:
It is possible to access Harmony Portal cloud programs with the newest versions of those supported browsers:
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Exterior lookup - connect with an external provider and query for consumer infomation, that can be proven in the popup appropriate within a ticket
It is possible to manually log out with the Harmony Portal. If you don't Log off, the Harmony Portal will routinely log you out following four several hours of inactivity. The 4 hours of inactivity is predicated within the user info stored in the browser's regional storage.
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Only one account is permitted per participant. Players opening a number of or fraudulent accounts should have their accounts locked and deposits confiscated.
Incredibly inexpensive and all programs include cost-free upgrades within a person yr and discounted jita bet updates afterwards.
No matter if you're a tech assist "agent", an "administrator" or even a "supervisor", the grid quickly adjusts towards your recent needs. Here is the display you are gonna be investigating for the most part of the workday, so we've virtually put in yrs sharpening it.
In case you have shed your password, use the "forgot password" hyperlink down below the shape, enter your e mail and reset your password.
There's nothing at all really as gratifying as pinpointing a harmful efficiency issue and squashing it similar to a bug. That's just what we did a short while ago at Jitbit, and we're quite enthusiastic about it.
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