Usually crafting the standard responses to the usual queries? Bored from the repetitive parts of The task? Jitbit’s Automation Procedures (highly regarded among the our electricity buyers) can deal with a few of that every day things for you.
All recorded keystrokes and mouse exercise could be saved to disk as being a macro (script) for later on use, sure to a hotkey, extended with custom commands or maybe compiled to an EXE file (a standalone Home windows software).
Display capture - you can record your screen (a video or an individual screenshot) ideal from your Website application and add it to your ticket, no further software essential
With just an individual account, you obtain use of all of JITABET’s superior-quality enjoyment choices. Outside of consistently enhancing our items, we position a significant emphasis on customer pleasure.
We surveyed one hundred+ businesses across industries and departments to find out how businesses are prioritizing LCAP.
So provided that you have your smartphone or tablet at hand, you can offer the most beneficial buyer help where ever you find yourself. Information-base & World wide web-portal for end-customers
Remote assistance program that can help guidance agents hook up with customers' desktops remotely and guide in resolving specialized complications.
Jitbit Helpdesk will come bundled with no cost iOS and Android mobile ticketing applications. They're very rapid even on gradual connections and include all Individuals terrific help desk functions. And, just like the desktop Variation, they’re amazingly very well built.
Our highly effective, constructed-in "if this, try this" module assists you automate a heap of uninteresting jobs and send SLA alerts. Preserve time for people client queries that have to have a personal contact. iOS & Android
You receive the serial quantity seconds immediately after processing the buy. Keep it to receive future updates. For those who at any time reduce it - no anxieties, we will send a reminder.
No matter if you're a tech aid "agent", an "administrator" or simply a "manager", the grid effortlessly adjusts to your present-day wants. This is the monitor you might be gonna be looking at for the most part of the workday, so we've actually invested decades polishing it.
If anything's not Functioning: request your coworker to shut their browser, then refresh this webpage, re-share the monitor and deliver the backlink in your coworker all over again.
You'll be able to optionally build the login web page to mechanically redirect users in your SAML/SSO service provider once they check in and remaining redirected back to your helpdesk application. Uncover more information about login/SSO below
Thinking about the procedure specifications, Practically all Apple devices run correctly with jita bet our mobile Edition: